What is your return policy? November 18 2014
We hope our bookish products make you happy. If you are not completely satisfied with the items you received, we will gladly process an exchange or return.
Please send all returns in original condition (unworn, unwashed and with original tags attached). We ask that when you first try on our tees, you don't wear any cologne/perfume/deodorant that may cause a scent or mark on the item (or we might not be able to accept the return).
We will either exchange the item for another comparable item of your choice or, if preferred, refund the purchase price upon receipt. We will refund delivery charges if you originally received a faulty product or if we shipped you the wrong item. Unless otherwise indicated, all exchanges will be sent out via standard shipping.To process a return, please send an email to firstname.lastname@example.org with the following information and we will reply with instructions on how to ship your item back to the Book Riot Store.
- Order number
- Name and address
- Products being returned
- Reason for return
- What you would like to do (refund or exchange)